MAXXIS LifeSaver
Provide Customer Service by Assessing Tire Life
Tire Life Calculator
Customers receive expert advice on whether to change their tires through LifeSaver, which combines the mileage of the tires and the year of manufacture to assess tire life. And this service can only be provided by MAXXIS, which is a tire brand.
Customized Search
When customers need to search for products, LifeSaver will provide search results according to the customer’s car models and customer’s preferences for features.
Personalized Advisor
Tread Scanner
When customers need to travel long distances, Lifesaver can scan the tire tread depth through the LiDAR lens on the phone and use the results as suggestions for customers to change tires.
DESIGN SOLUTION
Design an application to assess tire life using MAXXIS’s database to provide customers with services before and after tire purchase.
LifeSaver can provide targeted professional advice based on the customer’s car model and driving area, making product recommendations and tire life assessment services more personalized.
03 FINAL GUI
Mobile GUI Overview
Design System
CALCULATE
SCAN
CUSTOM SEARCH
PERSONALIZE INPUT
Concept
Use the LiDAR lens on the phone to accurately scan the tread depth of the tires before a long trip. Once the scan is complete, the app will display the exact tread depth and advise customers when to change tires.
To help us move forward, we brainstormed appropriate solutions based on the opportunities we identified during the consumer journey. In addition to categorizing our ideas, we went through multiple rounds of discussions to find what we thought were the key tasks.
02 IDEATION
Brainstorming
White Boarding
Card Sorting
Mapping
• 🧮 Tire Life Calculator
• 📡 Tread Scanner
The tire life calculator is the main requirement of the customer. The calculation of the tire life is done by using the MAXXIS’s database, with the current tire mileage entered by the customer, combined with the tire's date of manufacture.
• 📝 Personalized Advisor
By inputting personal driving information, such as car models and driving areas, MAXXIS can provide customers with more professional advice through its database.
